Refund Policy

Last updated: 4/7/2026

Overview

We want you to be completely satisfied with our services. This policy outlines our refund procedures.

Eligibility

Refunds may be requested within 14 days of purchase if:

• The service has not been started
• There was a technical error on our part
• The delivered work does not meet the agreed specifications

Non-Refundable Situations

Refunds will not be issued if:

• Work has been completed and delivered
• The pitch has been submitted and locked
• More than 14 days have passed since purchase

How to Request a Refund

1. Contact our support team at [email protected]
2. Include your order number and reason for the refund
3. Our team will review and respond within 3 business days

Processing Time

Approved refunds are processed within 5-10 business days.